EBOX Internet Reviews

It's off to a bad start... I took out an eBox subscription this morning and I just received the contract by email. They wrote the contract for another person who has the same name as me, but who lives in a completely different city! (?!?)

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I was an ebox customer for years, the internet was decent aside from the fact I’d get half the speeds I was paying for once in a while, but More

I changed to Ebox following the acquisition of B2B2C, with whom I was for 8 years. I have never had to call them with any problems, and their customer service has always been impeccable. I've been with Ebox for a week, and I've had to call them twice already, with no resolution to the problem. Customer service is poor; very disturbing background noise which prevents the communication from being fu More

My experience with you until today was very unpleasant.I did receive 2 e-mails with different numbers for my home phone service, when I requested twice to keep my number. First appointment I have got from for installation was set up for weekday from 800 to1200. when I requested weekend day. After 1 our chat I have been promised weekdays after 1700, I did agreed on this uncomfortable for me time More

In DSL2 15d/2u Mbit/s on twisted pairs that's 2 years - sufficient, very robust but improveable. For $5 more per month - last mid-March - Cable (Cogeco) 40. As the cable had not been used for several years - EBOX covers $$$ for the visit of the Cogeco technician. March 30 - Short visit - cable meets specs. nSpec 34d/8u Mbps. Then sudden drop in the signal (0.6d/8u Mbits/s). Email to EBOX technical More

Since Bell bought ebox, the quality of service has changed a lot. Now my service is crap, the speed has been reduced and I have constant interruptions. The service does nothing to solve my problem. which forces me to change supplier.

I've recently upgraded to Ebox Fiber 500 internet, and I must say, it has completely transformed my online experience. With lightning-fast speeds and incredibly low latency, this service has exceeded all my expectations. First and foremost, let's talk about speed. Ebox Fiber 500 delivers astonishingly fast upload and download speeds. Whether I'm streaming 4K content, downloading large files, or More

GO ELSEWHERE!!! We decided to change providers last January and called to sign up. The person on the line didn't speak French enough to transcribe our names, even spelling them. It was even difficult for this person to understand the numbers. This should have worried us, because subsequently ALL communications were difficult to access Customer Service and Technical Support. We are on hold for hour More

Its bog often, speed like a turtle