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Cooptel Internet Reviews

Before jumping the gun and signing up, feel free to read some Cooptel internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Cooptel reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Cooptel internet plan reviews.

Client's Ranking
3.9
Network
3.7
Onboarding experience
4.3
Bill
4.3
Customer Service
3.7
Digital experience
3.7

Cooptel internet plans reviews

Are you hesitant to change internet plans? Check out the Cooptel internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Cooptel Reviews

With customers across Quebec, Cooptel is responsible for providing hundreds of unique internet experiences. As a result, many users have shared their experience with Cooptel online. Fortunately, the majority of Cooptel reviews are rather positive. Clients appreciate the company's transparency, customer service experience and lightning-fast speeds.

Last 365 days average

3 reviews

3.9

All time average

27 reviews

4

Cooptel https://www.planhub.ca/img/logo/internet/cooptel.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 27 4
Cooptel
5
2024-07-25
Best all around service compared to others......

Service to hook me up was very quick. Even though they took around 2-3 years to install all the fiber optic wires thru god know how many thousands of kilometers in my area. Some places didnt even have regular home telephone lines from Bell, still in 2024. Is that normal that there are still small villages in our beautiful province of Quebec that do NOT have telephone land lines? I think not. So co More

PlanHub
Cooptel
2
2024-02-20
Unreliable Cooptel: Zero Communication, Ignored

Cooptel goes down often, it's not stable and they have zero communication to let you know what is going on, even when there is outage, if you call and go English, they ignore you completely, not recommended

PlanHub
Cooptel
4
2023-03-26
Bell network management

This winter, during the coldest day, Les tech de Cooptel could not find the cause of the complete interruption of service. They looked, as soon as a little warming took place, the service was restored. The bandwidth is at the maximum of what is offered to them by Bell. We hope that the CRTC will do better.

PlanHub
Cooptel
2
2022-10-25
No File Follow-Up Mess

No file follow-up between the various customer service stakeholders who are constantly changing. Automated emails that contradict the status of the file and the actions to take to keep my phone number... I had to cancel my subscription just in time so as not to lose the phone number I wanted to keep. Very disappointed!

PlanHub
Cooptel
3
2022-10-19
Installer Quality Matters Price

price, installer may be interested in our problems or in the quality of their installation

PlanHub
Cooptel
4
2022-06-29
"Cheap Internet, Shabby TV"

a 30mgb internet service for $75 per month very basic TV service for $55 per month (I would say really shabby as content we are presented with shows like ladies of hearts, Séraphin etc. and translations from the USA translated into French from France I believe that we are in lack of ideas or dedicated producers to produce interesting and non-buzzy programs. I have come to listen to tennis and rds More

PlanHub
Cooptel
3
2021-10-13
Tarrif Not Competitive Complaints

It is their tarrif which is not at all competitive. people in my area complain about their tarrif.

PlanHub
Cooptel
5
2021-03-07
"Bell Fiber Stable Connection+"

Extremely stable connection, even more stable than Bell fiber

PlanHub
Cooptel
4
2020-11-11
"Service Abolished, Internet Cut."

since they are going to abolish the service in my region in February 2021 my internet has been cut non-stop several times a day for more than 3 weeks the service was good despite the slowness especially at the end of the day let's say that for the price I was satisfied and quite good customer service

PlanHub
Cooptel
3
2020-09-10
"Insufficient Strength"

Not powerful enough

PlanHub