No loyalty support being a loyal customer for more than yeats no support on pricing or customer care just try to convince customer on their own terms.

Completely lousy customer service! People don't understand anything, we have to keep repeating the same information, they're arrogant. They give us advice without really knowing what they're talking about. They don't listen to the customer. It's horrible! RUN AWAY FROM BELL

After opting for another residential internet package from Bell in order to reduce my bill, I lived almost 10 days without an internet connection. Their customer service is far from reality. No mastery of their tasks, just promises without concrete results. After the connection is reestablished, it lasted just a week. With all that, they scheduled a technician in 4 days. The service is really bad.

Everything is fine, I have never had a problem with customer service and I always make all my changes online.

Great service. Called them a couple of times in the past 2 weeks and got clear professional service.

The quality of the service. Plus a good package including a cell phone. 5G.

The big downside comes from their bill. Incomprehensible to a human. Lots of discounts that come and go over the months. You have to call to understand anything, especially if there are several services on the same bill like cell phone, internet etc. However, the service is impeccable and fast.

the worst ever data service please don’t go there if you want to save your money, time and respect.