FIDO STOLE MORE THAN $4000 FROM ME. July End 2022- I called Fido to sign up for an Apple 13 pro max. Over the phone, we had an agreed amount of $115 per month. The very next day i got an email confirmation saying that a 24 month contract of $170+ per month has been created. I called them very same day mentioning this wasnt the agreed amount and would like to cancel the contract. They agreed to More

Fido doesn't care about it's existing customer, I am with Fido for ~3 years, but when I called to upgrade my data plan from 2 GB to what they are offering to new customer , they simply refused it , and when I asked to leave the Fido as getting better deal with other provider they didn't care .

Fido is the most EVIL and THEIVING phone company out there. When they set me up with my account, they sent me a phone that barely works. On top of that I specifically instructed them to setup automatic payments, which they did not. Then when my payments weren't being taken (for three months) they charged me an $80 late fee. When i asked the person at the fido store about this, they said i had to c More

I've bought 2 phones from Fido, both faulty. First was an a53, then an S22. They took the first one back, second one they did nothing. I was out of town and missed the 30 day so called customer satisfaction by 5 days I believe. S22 is less than 5 months old, it'll be going in for the 3rd time for repairs. Apparently, Samsung has a " repair only warranty" they refuse to replace it. I'm in a 2 year More

You people have no idea what customer service is! Horrible service! I will be complaining!

Freedom mobile customer of 4+ years, excellent service.
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I have been a Freedom subscriber from Jan 2024.The Canada/US talk text does not work on my cell while in Arizona. I spend 3 months in 2024 and 3 months in 2025 in the US. My Samsung S8 does not receive or send cell phone calls, at all. I can text and e mail only.My phone there depending on the day tells me my provider is T Mobile, then next day AT andT.In Canada, phone works well.Ken McInnis

Freedom unilaterally suspended (terminated) my plan because of a minor billing error that was their fault. I was set up for auto pay and the price of my phone plan was increased, without my knowledge. My auto pay was then $5 short of the new price. Instead of notifying me and changing the auto pay amount, my More