Loading
fido

Fido Mobile Reviews

Finding a new mobile plan is never a simple task. Thankfully, you can take comfort in our collection of Fido mobile reviews from previous clients. These testimonies give insight towards the company, and what you can expect after signing up with them. Our Fido mobility reviews are supposed to provide insight and bring you one step closer towards choosing your mobile plan. Without further ado, please enjoy our selection of Fido cell phone plan reviews.

Client's Ranking
1.8
Network
2.3
Onboarding experience
1.8
Bill
1.9
Customer Service
1.5
Digital experience
1.9

Fido cell phone plans reviews

Choosing a new plan is not an easy task. To see more clearly, consult the opinions of other customers! Fido cell phone plans reviews : certified reviews from other users to choose your new plan without fear. And don't hesitate to give your opinion about your current provider to help the community.

User Reviews of Fido Mobile Plans

Since its origination, Fido mobile has been working towards developing its brand, incessantly which is evident through their thriving user reviews. Fido has been able to achieve this huge milestone with the help of their innumerable offers and prompt services as well as an effective refund system. Majority of the reviews credit their network as well as their customer service.

Last 365 days average

25 reviews

1.8

All time average

126 reviews

2.6

Fido https://www.planhub.ca/img/logo/fido.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 126 2.6
Fido
1
2022-10-26
"Fido Stole $4000 from Me"

FIDO STOLE MORE THAN $4000 FROM ME. July End 2022- I called Fido to sign up for an Apple 13 pro max. Over the phone, we had an agreed amount of $115 per month. The very next day i got an email confirmation saying that a 24 month contract of $170+ per month has been created. I called them very same day mentioning this wasnt the agreed amount and would like to cancel the contract. They agreed to More

PlanHub

2 people found this useful

Fido
2
2022-10-06
Fido Ignores Loyalty

Fido doesn't care about it's existing customer, I am with Fido for ~3 years, but when I called to upgrade my data plan from 2 GB to what they are offering to new customer , they simply refused it , and when I asked to leave the Fido as getting better deal with other provider they didn't care .

PlanHub

2 people found this useful

Fido
1
2022-10-14
Fido: Evil Thieving Company

Fido is the most EVIL and THEIVING phone company out there. When they set me up with my account, they sent me a phone that barely works. On top of that I specifically instructed them to setup automatic payments, which they did not. Then when my payments weren't being taken (for three months) they charged me an $80 late fee. When i asked the person at the fido store about this, they said i had to c More

PlanHub

1 person found this useful

Fido
1
2022-09-22
Failed Fido Phones Twice

I've bought 2 phones from Fido, both faulty. First was an a53, then an S22. They took the first one back, second one they did nothing. I was out of town and missed the 30 day so called customer satisfaction by 5 days I believe. S22 is less than 5 months old, it'll be going in for the 3rd time for repairs. Apparently, Samsung has a " repair only warranty" they refuse to replace it. I'm in a 2 year More

PlanHub

1 person found this useful

Fido
1
2024-12-05
Request for Help: Issues with Billing and Porting

I need help with my account. My husband and I experienced difficulties when we tried to port in to Fido, and now the billing they sent us is different from the offer we requested during Black Friday. I tried to contact customer service with no success, after many hours on the line. This is not fair. Who should I speak to? Switching from Rogers to Fido has been the worst experience ever.

PlanHub
Fido
1
2024-12-01
Never ever buy Fido!!!!!!!

Title: Horrible Experience – Left Without Service for 3 Days!I had the worst service experience at Fido's West Van store, specifically with the store manager, Payam Zarifi. I switched from Rogers to Fido during Black Friday, but after two days of waiting, they were unable to port my husband's numberMore

PlanHub
Fido
1
2024-12-01
Never ever go to Fido!!!!!!!!!!!!!!!!!!!!

Title: Horrible Experience – Left Without Service for 3 Days!I had the worst service experience at Fido's West Van store, specifically with the store manager, Payam Zarifi. I switched from Rogers to Fido during Black Friday, but after two days of waiting, they were unable to port my husband's number. Despite numerous attempts to resolve the issue, Payam and his team seemed completely unqualified a More

PlanHub
Fido
1
2024-11-26
Customer service

Customer service they call it loyalty department dosent help me they are giving me expensive deal after I end my phone finance they don't help their customer.

PlanHub
Fido
2
2024-10-28
They don't care about their existing customers

Rule #1 in customer service is to do everything possible to retain your existing customers. It looks like Fido didn't get the memo. I used chat support to switch my plan to a cheaper one, and to my surprise, the agent refused to do that, saying that that plan wasn't available for More

PlanHub
Fido
1
2024-10-19
No care for long-term customers

Upon travelling internationally, I had purchased an e-sim compatible with my Iphone 14 in order to have internet connection once in the country I was visiting. Despite successfully installing the e-sim and with all the confirmation emails and texts, Fido STILL charged me 15$ a day for "international roaming". Once I received my bill, I called and tried to get the charges removed (stating multiple More

PlanHub