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Distributel Internet Reviews

Before jumping the gun and signing up, feel free to read some Distributel internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Distributel reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Distributel internet plan reviews.

Client's Ranking
2.8
Network
3.2
Onboarding experience
2.7
Bill
2.6
Customer Service
2.7
Digital experience
2.9

Distributel internet plans reviews

Are you hesitant to change internet plans? Check out the Distributel internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Distributel Reviews: An All-Around Experience

With tons of customers in different provinces, Distributel has garnered loads of reviews and ratings. Distributel reviews reveal that the brand is very well-rounded. They don't receive particular praise in any department, but customers are satisfied across the board. If you want a company that does everything well, consider Distributel.

Last 365 days average

9 reviews

2.8

All time average

90 reviews

2.7

Distributel https://www.planhub.ca/img/logo/internet/distributel.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 90 2.7
Distributel
5
2024-10-24
good and afordable

I am using their 75 mb service for two years and I am very satisfied to the money I pay and the customer service is very satisfactory.

PlanHub
Distributel
4
2024-09-20
Uninformed Customers, Unclear Package Changes

their packages change but they do not communicate it to their customers.

PlanHub
Distributel
1
2024-06-27
Worst service

I requested the installation on June 15. They confirmed the installation to me on June 25 between 8 a.m. and noon. Nobody showed up. I called at noon and they told me to wait until 5 p.m. Still no technician. After contacting the service at 5 p.m. they told me that they had a note from the technician who had come by and could not complete the installation. No technician came by. I lost 1 day of wo More

PlanHub
Distributel
1
2024-06-10
Service Denied: No Internet Availability

On site it shows they provide service and after 7-10 days of request service they denied for internet. They said they do not provide service in this area. They said cable connection is not available. I said cable is already connected, only there is a need of activation of internet. They said technician should visit then only they can activate.

PlanHub
Distributel
2
2024-05-03
Worst customer service on call

There is no email ID to coominicate with serviceteam.on call service agent does not provide any call ID number for confirmation. Telecaller agent said they do not send cancellation email to customers. I have to call them to get my money back from Distributel after service termination. Very poor customer service and not get proper response as per request. Stay away for Distributel internet service.

PlanHub
Distributel
1
2024-02-03
Avoid if you can

needed to go with Distributel since they Overall terrible customer service experience.

PlanHub
Distributel
4
2023-11-30
Searching for affordable bargains

Looking for a better price

PlanHub
Distributel
1
2023-08-21
Crappy service from start to finish

Requesting a service change from Distributel is a big mistake. Extremely poor service from start to finish. Endless wait for customer service (more than 11:00 in 6 calls) always with the same music that makes you want to kill. Service cut long before the other was up and running. Despite all the waiting time, the problem is still not solved. No return call. Service cut for more than 16 days but st More

PlanHub
Distributel
2
2023-02-16
Inept Customer Service

Poor customer service.

PlanHub
Distributel
3
2022-10-04
"Secure Future with Direct Debit."

Watch your bills, the contract is complex and your costs are expected to increase significantly in a year or two. You will have forgotten. With the magic of direct debits, you could be paying an exorbitant price for several months without realizing it.

PlanHub