EBOX Internet Reviews

It's off to a bad start... I took out an eBox subscription this morning and I just received the contract by email. They wrote the contract for another person who has the same name as me, but who lives in a completely different city! (?!?)

500gbit/s 100%fibre for 59$
For $25 off ... here is a referral code: CCJ21

The provider having been bought by Bell, we were more or less forced to accept fiber. But it was done according to the rules, with great satisfaction, an increase in speed as a bonus. The connection is stable most of the time, enough to satisfy me, me who teleworks full time.

Stable and fast service. Very low latency on fiber (FTTH).

Didn't get the referring rebate. Contacted customer support via chat and got an horrible experience. First they will ask more questions than a bank to identify you. I mean, seriously they keep birthdate on file. If like me you don't have a phone number, all hell will break loose and the rep will insist, in a passive aggressive way, on having every single piece of information. Must be too complicat More

Technicien Bell qui fait l'installation à été patient et pris le temps de répondre au questions. J'avais fait un erreur dans mon adresse courriel pour mon compte, j'ai écris au service à la clientèle par messenger et ils ont répondu dans la minute et réglé le problème. Pour l'instant service impeccable et aucune coupure de service. BAF18 pour reference

Just a change of # civic and it's the tower of babel. I used to recommend it, but not anymore. By the way, this is not a positive comment. It seems like everything is done to scrap the company, it's pretty incredible. I thought I was at Bell Canada (this is not a compliment).

The good thing about Ebox is that the price displayed is the price I will pay until I find a better deal. There is no price change after stopping a discount, or annual increase (at least not yet). The router used is good, plus it allows the use of your own Wi-Fi networkMore