Fizz Internet Reviews

Hello, I have been with Fizz for almost 2 years and I am very satisfied. Here's why: Why Fizz? · FIZZ is a direct subsidiary of Videotron and therefore uses the same networks, supports, connections, technicians as those of Videotron. · Plan Hub class Fizz #1 among several packages · All at a very competitive price. o Example: Internet: $45 for 60 Mbps unlimited internet, Wi-Fi modem and delivery i More

When my cell phone was stolen, FIZZ took 5 COMPLETE days before re-establishing the line with my number on my new cell phone. All this while telling me only "... we are working to solve the problem as soon as possible.". Not knowing how long to wait, I ended up getting a pre-paid phone for 1 month - which FIZZ never wanted to refund! So I changed company

Good morning! I live in the countryside and I pick up the signal very well! My plan only costs me $28+Tx with unlimited calls to Qc, unlimited texts & internet. In summary, I recommend FIZZ 100%, it's good and not expensive! Your unused internet data is added to your next month!!

Used Fizz within Quebec with no problem but when travelling in the USA with their US plan it is a lottery as some state may offer the service while other are not (Florida doesn’t work) In addition I had almost no reply from their support service except answers like : We are taking care of you… Be patient… We are looking at the problem … They answered me 1 week after a came back in Canada H More

The cellular service in the USA does not work despite the sale of the USA plan Impossible to have answers and even less a resolution of the problem Very frustrating If you stay in Quebec it is ok but above all do not leave the province because nothing works anymore

N'ayant pas de boutiques sur place, Fizz se permet de couper les coûts et offrir des forfaits très affordables aux usagers du Québec, comparé à leur parent, Vidéotron. Malgré qu'aucun accès encore à la fibre optique pour Internet résidentiel, ce dernier offre tout de même des vitesses rapides et à prix compétitif sur le marché. Leur programme est clair, facile d'accès et quand même transparent. Satisfait :)

I recently joined Fizz internet, having already reached a certain level via my cell service. I love it. The Fizz app, the prices, the speed, the discounts, the gifts. There is nothing on the market that compares. I am a super satisfied customer.

Je suis extrêmement déçu par le service de Fizz, à tel point que c’est probablement la pire expérience client que j’ai eue avec un fournisseur d’internet. Lors de mon premier rendez-vous pour l'installation, le technicien de Vidéotron n'est tout simplement jamais venu. Aucun appel, aucun message, rien pour me prévenir de ce manquement. Il s'agit d'un manque flagrant de professionnalisme et de resp More

Great service with Fizz, always happy to be able to get free data rewards like the most recent one: 100gb of data usable over 4 and a half months! Incredible service for the price. Use my referral code for $35 off! ME7H7

I requested a change to my internet package. They cancelled the change request without notifying me and now the package I had chosen is no longer available. Customer service admits that the cancellation was due to an error on their part, but they cannot offer me the package I had chosen again, they offer me a slower package for more money. You have definitely lost a customer.