Fizz Mobile Reviews

Hi all i recently switched from Virgin as they were trying to upper my payment (+3$+taxes) again so i sad ENOUGH! So happy with the Fizz service , all visible all clear, the chat responsiveness si fast and professional. BONUS Got 100$ from Referral use of my friend code. Being in a basement i can confirm that the connection is very good and by my feeling the PING is lower and internet is fast More

It's the best because of these factors :
-Affordability
-Flexibility
-No Hidden Fees
-Referral Program

With This Referral Program We Can Both Get 100$ Bonus If You Use The CODE : W6WLS Thank You Very Much!! ☺️

Fizz may be fine in town but in the region the network is terrible. Overseas customer service that must be reached via Facebook Messenger. Don't rely on support. The price is attractive but only if you are in an urban environment such as Montreal and you do not care about the quality of service.

Fizz is one of the worst cellular networks. I went back with Virgin. Fizz has no customer service except for chat. Often I was unable to call my children because the line was temporarily suspended. Imagine in an emergency. Now I stay with Virgin. Yes we save a few dollars but it's not yet ready as a company. They still have a long way to go.

Already, when leaving, it took 2 days to successfully activate my phone, because there was a technical problem. Then I have trouble getting calls coming in all over the house, even to call I have to stand near a window. But here, the height, I have my credit card stolen and then, I want to add another one to my account, but there is a bug on the site. I spend 5 days there trying to solve the probl More

I live on the campus of Laval University and the signal is not good. I miss a lot of calls that end up on my voicemail because the phone doesn't ring. It often happens that I am unable to hold a conversation because the line is so bad. The price is good but the customer service is pitiful. Everything's fine until we need help. It took me up to 2 days before I had enough time to wait in the chat fo More

Worst experience ever

Although the price of the service is very competitive, the customer service is poor: * support difficult to access (FAQ more or less useful during billing problems) * technical problem systematically beyond their control

Client for 4 months. Till date, everything is perfect. The first installation and connection went well. (Unattended) Everything works fine. Fun is my Fizz account. There are lots of different options there. I really like the rewards system. You just have to be comfortable with online services. And everything works. Here is my referral code that you can enter when signing up for FIZZ to save $25: TGB7K Thank you Fizz!

The prices are affordable and the plan to use our data in the United States is advantageous. However, the customer service is bad. I have not had access to the customer area for almost two weeks. My old email address was invalid and the change never worked. One of the tickets was created more than a week ago and the situation is not resolved.