Shaw Internet Reviews
Before jumping the gun and signing up, feel free to read some Shaw internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Shaw reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Shaw internet plan reviews.
Shaw internet plans reviews
Are you hesitant to change internet plans? Check out the Shaw internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.
Shaw Reviews: What Users Think
The majority of these reviews seem positive. As such a large company, users have praised their rapid speeds and simple service. However, some Shaw reviews complain about long waiting times for customer service, which is inevitable with large providers.
Last 365 days average
2.4
All time average
2.7
James martin
chilliwack, british-columbia
Constant loss of service for my home internet and when it is working it is super slow, have to make sure all other devices are off the network, when streaming picture is usually grainy and constantly needs time to buffer have tried to watch several live promotions at home and it has been unbearable. Will definitely be switching providers in the near future.
Kevin Nikiforuk
calgary, alberta
Price is much to High...Bill was charged 2 times when Rodgers took over this has never been fixed. Automated phone system makes a person wait too long ( extreme at times ). With the price charged Good service is expected.
Paul
north-vancouver, british-columbia
While Shaw is an excellent internet provider, the packages simply keep going up in price while smaller packages that would meet my needs sufficiently are removed from the options. This is not exclusive to Shaw however, I just wish they would keep a few lower tiers available for people who can't afford or would rather not pay hundreds of dollars a month.
Susan
kamloops, british-columbia
renewed our Rogers Shaw account for $199.36/month Sept 5, 2024 in Kamloops Roger store, and was surprised to see them take out $220.12 Sept 14th Bill. When I spoke with them at the Kamloops Rogers store, "Maia" stated it was the increased cost of the rental boxes. She suggested I call customer service which put me on Skype hold for over 2 hours before I spoke with a human who did nothing to lower More
jp
burnaby, alberta
way way way too much money per month. As consumers we are totally being cheated.
HecticHeretic
west-end, british-columbia
Very expensive
Cassie
winnipeg, manitoba
I don't recommend them at all. I was a Shaw internet customer when Rogers took over and my speed went down. Then Rogers randomly changed the bill due date for everyone without proper notice, yes putting notice in spots people don't regularly check but no letter in the mail, email, text message, etc. Then when I ca More
Betty
vernon, british-columbia
Speed for internet is very slow and spotty. TV keeps blanking out. After a two year contract fees went from 212 to 252 and then was told if I didn’t sign a contract same service would be 300 plus taxes.
colleen
edmonton, alberta
Now that Rogers owns them, I received a call and they are almost doubling my internet cost.
Bruce
edmonton, alberta
•Their call volumes are always above average. They have no call back service. Waiting times as long as 2 hours.
•Their chat service is abysmal. Wait times are not as long as on the phone, but the customer service is awful.