Loading
shaw

Shaw Internet Reviews

Before jumping the gun and signing up, feel free to read some Shaw internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Shaw reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Shaw internet plan reviews.

Client's Ranking
2.5
Network
3.0
Onboarding experience
2.8
Bill
2.1
Customer Service
2.2
Digital experience
2.5

Shaw internet plans reviews

Are you hesitant to change internet plans? Check out the Shaw internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Shaw Reviews: What Users Think

The majority of these reviews seem positive. As such a large company, users have praised their rapid speeds and simple service. However, some Shaw reviews complain about long waiting times for customer service, which is inevitable with large providers.

Last 365 days average

30 reviews

2.5

All time average

62 reviews

2.7

Shaw https://www.planhub.ca/img/logo/internet/shaw.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 62 2.7
Shaw
2
2024-11-01
High Price, Double Charge Issues

Price is much to High...Bill was charged 2 times when Rodgers took over this has never been fixed. Automated phone system makes a person wait too long ( extreme at times ). With the price charged Good service is expected.

PlanHub
Shaw
4
2024-10-31
Shaw's Rising Prices and Limited Options

While Shaw is an excellent internet provider, the packages simply keep going up in price while smaller packages that would meet my needs sufficiently are removed from the options. This is not exclusive to Shaw however, I just wish they would keep a few lower tiers available for people who can't afford or would rather not pay hundreds of dollars a month.

PlanHub
Shaw
1
2024-10-23
Rogers Shaw lied to us.

renewed our Rogers Shaw account for $199.36/month Sept 5, 2024 in Kamloops Roger store, and was surprised to see them take out $220.12 Sept 14th Bill. When I spoke with them at the Kamloops Rogers store, "Maia" stated it was the increased cost of the rental boxes. She suggested I call customer service which put me on Skype hold for over 2 hours before I spoke with a human who did nothing to lower More

PlanHub
Shaw
4
2024-10-08
Exorbitant Monthly Costs: Consumer Betrayal

way way way too much money per month. As consumers we are totally being cheated.

PlanHub
Shaw
4
2024-10-08
Costly Beyond Measure

Very expensive

PlanHub
Shaw
2
2024-09-19
Rogers together with Shaw Home Internet

I don't recommend them at all. I was a Shaw internet customer when Rogers took over and my speed went down. Then Rogers randomly changed the bill due date for everyone without proper notice, yes putting notice in spots people don't regularly check but no letter in the mail, email, text message, etc. Then when I ca More

PlanHub
Shaw
1
2024-09-12
Not all it is cracked up to be

Speed for internet is very slow and spotty. TV keeps blanking out. After a two year contract fees went from 212 to 252 and then was told if I didn’t sign a contract same service would be 300 plus taxes.

PlanHub
Shaw
3
2024-09-05
Rogers hikes internet prices drastically.

Now that Rogers owns them, I received a call and they are almost doubling my internet cost.

PlanHub
Shaw
3
2024-08-20
Horrible Customer Service

•Their call volumes are always above average. They have no call back service. Waiting times as long as 2 hours.
•Their chat service is abysmal. Wait times are not as long as on the phone, but the customer service is awful.

PlanHub
Shaw
3
2024-07-20
Shaw-Rogers merger leads to dissatisfaction

I've been a Shaw customer for almost 20 yrs and in the last two years and most so Rogers took over Shaw, it's been horrible. Customer Service representantives aren't trained enough so you spend a bunch of time trying to get help only to have wasted your time, the prices are way higher and limited in plans now. I'm also a Rogers customer and the most I would save is $10/ month. You pay a pile for a More

PlanHub