Videotron Internet Reviews
Before jumping the gun and signing up, feel free to read some Videotron internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Videotron reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Videotron internet plan reviews.
Videotron internet plans reviews
Are you hesitant to change internet plans? Check out the Videotron internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.
About Videotron
As one of the province's largest companies, Videotron has spent the past few decades building a trusted reputation within Quebec. Videotron reviews are overwhelmingly positive. Their reviews and ratings reveal how much their customers appreciate their promotions, bundles, affordable prices, and customer service.
Last 365 days average
3.8
All time average
3.6
Sam Tannous
boisbriand, quebec
the worse customer service
the worse customer service, they give wrong information over the phone, and they send different billing to clients
after 4 months of waist of time over the phone,
all they do is to say we are sorry our staff gave you wrong information, and the client pay the bill
avoid this company services
no respect at all
3 people found this useful
sleomichel
prévost, quebec
Although the internet connection is good and the customer service excellent, the Helix TV system has shortcomings and connection problems.
John
montreal, quebec
I am a Videotron customer and saw an online ad for the same package that I currently have but at 40$/month cheaper. I called to ask them to switch my plan to this one. Seems simple enough right? Wrong. If you have been a customer for 7 years like I have, you will be paying more than a customer joining today. You a More
Aziz
varennes, quebec
Hello, By subscribing to their mobile and internet services I thought it was a great company but unfortunately it is not the case, I pay $120/month for 3G, when I called them, they found that their coverage is really not good and despite that they did nothing, I spent hours with their customer servicesMore
Johanne Poulin
saint-basile-le-grand, quebec
There are occasional lags with the internet but customer service is excellent when there is a problem.
Jean-Marc
les coteaux, quebec
Look for same quality but cheaper!
Gab
gatineau, quebec
Customer for around twenty years.
Criss
cowansville, quebec
Non-detailed invoice. Too expensive.
Marie
laval, quebec
Their after sales service is very good. The technicians do everything to solve the problems, even if the problem is not due to their service. For customer service, regarding the invoice, it may be more difficult to get a contract at a lower cost.
Moka Lentos
val-d'or, quebec
Cheaper than its opponent with 940mbps download but still only 50mbps upload... At a time when we should protect people's privacy, allowing us to have our personal cloud at home with a minimum of 250mbps upload would be greatly appreciated. The possibility also of offering to open port 25 to manage emails with contracts not to produce births like spam could be good.
