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Videotron Internet Reviews

Before jumping the gun and signing up, feel free to read some Videotron internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Videotron reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Videotron internet plan reviews.

Client's Ranking
3.6
Network
3.8
Onboarding experience
3.8
Bill
3.3
Customer Service
3.7
Digital experience
3.5

Videotron internet plans reviews

Are you hesitant to change internet plans? Check out the Videotron internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

About Videotron

As one of the province's largest companies, Videotron has spent the past few decades building a trusted reputation within Quebec. Videotron reviews are overwhelmingly positive. Their reviews and ratings reveal how much their customers appreciate their promotions, bundles, affordable prices, and customer service.

Last 365 days average

98 reviews

3.6

All time average

1424 reviews

3.6

Videotron https://www.planhub.ca/img/logo/internet/videotron.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 1424 3.6
Videotron
1
2023-04-17
Avoid Working with Videotron

the worse customer service
the worse customer service, they give wrong information over the phone, and they send different billing to clients
after 4 months of waist of time over the phone,
all they do is to say we are sorry our staff gave you wrong information, and the client pay the bill
avoid this company services
no respect at all

PlanHub

3 people found this useful

Videotron
4
2023-02-22
Helix TV Shortcomings Exposed

Although the internet connection is good and the customer service excellent, the Helix TV system has shortcomings and connection problems.

PlanHub
Videotron
3
2024-11-15
Very disappointed

Videotron's internet works well but is very expensive. After 28 years of loyalty, I wanted a discount on my TV + internet package. The best they could do was give me a $4 discount! Very disappointing. With all the competition, I would have thought I would have more.

PlanHub
Videotron
5
2024-11-15
Great Value, Service; Speed Lags

Good price, excellent customer service. On the other hand, slow speed at 100 mgb

PlanHub
Videotron
5
2024-11-14
Reliable Network, Exceptional Service

Stable network and good service

PlanHub
Videotron
5
2024-11-13
Excellent service

Fast, no long waits.

PlanHub
Videotron
3
2024-11-12
How to communicate

I wonder why a company the size of yours has no French or English speaking employees? No matter when we contact your company, it's obvious that the employees do not understand us, or we can't understand them? It doesn't make any sense for a company in Canada

PlanHub
Videotron
1
2024-11-11
CROOKS - Go to Bell

SCAMMERS - Go to Bell I spent 2 years with them when I arrived from France to Canada for my studies. Always added fees, never respect the contracts. There are fees for purchasing the Internet box, fees because it is a first contract etc etc. After a year I no long More

PlanHub
Videotron
3
2024-10-19
Evening Slowdowns Prompt Fiber Switch

Slowness on some prime time evenings. I would like to switch to fiber...

PlanHub
Videotron
4
2024-10-19
Bill Comparison Reveals High Charges

I find the bill high compared to the other

PlanHub