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Videotron Internet Reviews

Before jumping the gun and signing up, feel free to read some Videotron internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Videotron reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Videotron internet plan reviews.

Client's Ranking
3.8
Network
4.0
Onboarding experience
4.1
Bill
3.6
Customer Service
3.9
Digital experience
3.8

Videotron internet plans reviews

Are you hesitant to change internet plans? Check out the Videotron internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

About Videotron

As one of the province's largest companies, Videotron has spent the past few decades building a trusted reputation within Quebec. Videotron reviews are overwhelmingly positive. Their reviews and ratings reveal how much their customers appreciate their promotions, bundles, affordable prices, and customer service.

Last 365 days average

184 reviews

3.8

All time average

1525 reviews

3.6

Videotron https://www.planhub.ca/img/logo/internet/videotron.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 1525 3.6
Videotron
1
2023-04-17
Avoid Working with Videotron

the worse customer service
the worse customer service, they give wrong information over the phone, and they send different billing to clients
after 4 months of waist of time over the phone,
all they do is to say we are sorry our staff gave you wrong information, and the client pay the bill
avoid this company services
no respect at all

PlanHub

3 people found this useful

Videotron
4
2023-02-22
Helix TV Shortcomings Exposed

Although the internet connection is good and the customer service excellent, the Helix TV system has shortcomings and connection problems.

PlanHub
Videotron
4
2025-01-19
Good service

Their after sales service is very good. The technicians do everything to solve the problems, even if the problem is not due to their service. For customer service, regarding the invoice, it may be more difficult to get a contract at a lower cost.

PlanHub
Videotron
4
2025-01-16
Finally some competition

Cheaper than its opponent with 940mbps download but still only 50mbps upload... At a time when we should protect people's privacy, allowing us to have our personal cloud at home with a minimum of 250mbps upload would be greatly appreciated. The possibility also of offering to open port 25 to manage emails with contracts not to produce births like spam could be good.

PlanHub
Videotron
5
2025-01-15
Network stability

The installer did a good job at my residence. Since then, I have never had a problem with the network. Speed, stability, efficiency are at the end of the line. Great!

PlanHub
Videotron
5
2025-01-15
Loyalty

Well satisfied

PlanHub
Videotron
5
2025-01-12
Not the cheapest, but reliable!

I have been with Videotron for several years - since I work from home, I need reliable service. I have never been disappointed.

PlanHub
Videotron
5
2025-01-11
After sales service

Helpful and courteous staff always ready to solve problems.

PlanHub
Videotron
4
2025-01-08
Strong point

Billing respected at all times.

PlanHub
Videotron
4
2025-01-08
Reliability

Good network but tendency to increase packages They are negotiable but it's annoying to have to call to get a better price

PlanHub