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Videotron Internet Reviews

Before jumping the gun and signing up, feel free to read some Videotron internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Videotron reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Videotron internet plan reviews.

Client's Ranking
3.5
Network
3.8
Onboarding experience
3.8
Bill
3.2
Customer Service
3.6
Digital experience
3.5

Videotron internet plans reviews

Are you hesitant to change internet plans? Check out the Videotron internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

About Videotron

As one of the province's largest companies, Videotron has spent the past few decades building a trusted reputation within Quebec. Videotron reviews are overwhelmingly positive. Their reviews and ratings reveal how much their customers appreciate their promotions, bundles, affordable prices, and customer service.

Last 365 days average

92 reviews

3.5

All time average

1416 reviews

3.6

Videotron https://www.planhub.ca/img/logo/internet/videotron.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 1416 3.6
Videotron
1
2023-04-17
Avoid Working with Videotron

the worse customer service
the worse customer service, they give wrong information over the phone, and they send different billing to clients
after 4 months of waist of time over the phone,
all they do is to say we are sorry our staff gave you wrong information, and the client pay the bill
avoid this company services
no respect at all

PlanHub

3 people found this useful

Videotron
4
2023-02-22
Helix TV Shortcomings Exposed

Although the internet connection is good and the customer service excellent, the Helix TV system has shortcomings and connection problems.

PlanHub
Videotron
3
2024-10-19
Evening Slowdowns Prompt Fiber Switch

Slowness on some prime time evenings. I would like to switch to fiber...

PlanHub
Videotron
4
2024-10-19
Bill Comparison Reveals High Charges

I find the bill high compared to the other

PlanHub
Videotron
5
2024-10-12
Service Quality Almost Problem-Free

I HAVE ALMOST NO PROBLEM WITH THEM. IF I HAVE THE SERVICE IS VERY GOOD.

PlanHub
Videotron
2
2024-10-02
Very bad service

I go to University at 9:30, Internet is working fine. I return at 18:30 after a long day of studying, the Internet is no longer working.I spent 45 minutes over the phone, first with a support agent asking thousands of questions except what my problem was, and then had this patronizing conversation with the technician.I cannot do my homework tonight. Tomorrow after More

PlanHub
Videotron
4
2024-09-30
Cost Prohibitive: A Financial Burden

too expensive

PlanHub
Videotron
5
2024-09-21
Seeking Savings with Great Service

Good service, good network, but I'm looking for more savings.

PlanHub
Videotron
3
2024-09-20
Videotron: Great Service, High Prices

I am with Videotron, the internet is fine but it costs too much.

PlanHub
Videotron
3
2024-09-18
Confusing Discounts and Customer Service

Complicated customer service, discounts and promotions that tend to disappear between the time of the offer and receipt of the invoice, which I believe is deliberately complicated to confuse the customer who tries to understand it.

PlanHub