Xplore Internet Reviews
Before jumping the gun and signing up, feel free to read some Xplore internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Xplore reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Xplore internet plan reviews.
Xplore internet plans reviews
Are you hesitant to change internet plans? Check out the Xplore internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.
Xplore Reviews: Nationwide Satisfaction
With customers in every province, Xplore has garnered loads of unique reviews. For the most part, Xplore reviews seem mostly positive. Customers are happy to be able to access decent internet from their rural settings. Further, their 24/7 customer service allows clients to get immediate help no matter where they live.
Last 365 days average
4
All time average
3
GRH
rigaud, quebec
Flee! Seriously.... FLEE!! If it's not horrid service is additional fees and then fees on the fees and 'oh, that price was introductory only'.... absolutely rubbish value, absolutely taking advantage and gouging the life out of people who may have no other option. To my good fortune, I now do have alternatives so adios Xplore! ZERO stars!
2 people found this useful
Dylan Thayer
nc, ontario
This is the worst internet company by a longshot the actual speeds are not even close to the speeds being payed for if as so much as the wind blows it stops working constantly having to call to figure out why its not working this time. Its so crazy how they can push these horrible plans to people that just want reliable internet. its no wonder they change the name of this company every year or two More
1 person found this useful
Miller S
o'leary, prince-edward
Do not use them! Fibe 1000 is not really Fibe. Slow speeds tv lagging and the only thing in use. Call customer service for them to threaten us to charge us for the last 18 months for a piece of equipment we have and they dont know about! How's that possible when their guys hooked us up 18 months ago....so they dont know what they hooked us up with???? Still no resolution to crap internet....more l More
Peter
valemount, british-columbia
I have always appreciated the excellent customer service from Xplore. Also, it is priced competitively, Canadian owned and have always been there when I needed help or technical advice. I live rurally and don't have a lot of options, and can't afford the price from the alternative option. Keep up the good work and thanks for being a real person on the other end of the line.
William Cunliffe
palmer rapids, ontario
I have had some technical issues and it was quickly looked after and on two occasions a tech had to come to my home. They were polite and experienced so I was back in service quickly.The people I talk with on the phone are very polite and helpful.A new modem was sent to me with return arrangements for the replaced one in minimum time. Thank You
Jane
murray river, prince-edward
I was very pleased with the whole process of getting Internet on my woodlot. It was an easy and pleasant experience withe Xplornet. What I really appreciated was I was given what I required and wanted with no pressurized upselling.Thank you Alec and Dimitri!!!!!
Lane
souris, prince-edward
We have had great luck and a good experience with our Explore Network.
Carter
o'leary, prince-edward
The person who did the install was fast and friendly. When I need to call support they are pleasant. The speed seems to be very stable. Thus far I am pleased with this service
Kjpt
maplewood, new-brunswick
The internet service provided is good but not always the best especially in rural NB areas. A service like 5G is not always available to all customers however that’s infrastructure. The best part of this company is their people. Thus far the support people and technicians I have been in contact with are empathetic and work hard to try to make it the best it can be for me.
maysdesign
glen robertson, ontario
10 years of great service in a rural area. No speed problems , any hardware issues repaired fast with great service techs. Now on 5G and VOIP phone.
