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Xplore Internet Reviews

Before jumping the gun and signing up, feel free to read some Xplore internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Xplore reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Xplore internet plan reviews.

Client's Ranking
3.8
Network
3.7
Onboarding experience
4.0
Bill
3.9
Customer Service
3.9
Digital experience
3.7

Xplore internet plans reviews

Are you hesitant to change internet plans? Check out the Xplore internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Xplore Reviews: Nationwide Satisfaction

With customers in every province, Xplore has garnered loads of unique reviews. For the most part, Xplore reviews seem mostly positive. Customers are happy to be able to access decent internet from their rural settings. Further, their 24/7 customer service allows clients to get immediate help no matter where they live.

Last 365 days average

63 reviews

3.8

All time average

202 reviews

2.9

Xplore https://www.planhub.ca/img/logo/internet/xplore.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 202 2.9
Xplore
1
2023-02-16
Run Away From This Deal!

Flee! Seriously.... FLEE!! If it's not horrid service is additional fees and then fees on the fees and 'oh, that price was introductory only'.... absolutely rubbish value, absolutely taking advantage and gouging the life out of people who may have no other option. To my good fortune, I now do have alternatives so adios Xplore! ZERO stars!

PlanHub

2 people found this useful

Xplore
1
2023-01-29
"Terrible Internet Company: RIP Off"

This is the worst internet company by a longshot the actual speeds are not even close to the speeds being payed for if as so much as the wind blows it stops working constantly having to call to figure out why its not working this time. Its so crazy how they can push these horrible plans to people that just want reliable internet. its no wonder they change the name of this company every year or two More

PlanHub

1 person found this useful

Xplore
4
2025-01-16
My Internet Connection

The person who did the install was fast and friendly. When I need to call support they are pleasant. The speed seems to be very stable. Thus far I am pleased with this service

PlanHub
Xplore
4
2025-01-15
Helpful technicians

The internet service provided is good but not always the best especially in rural NB areas. A service like 5G is not always available to all customers however that’s infrastructure. The best part of this company is their people. Thus far the support people and technicians I have been in contact with are empathetic and work hard to try to make it the best it can be for me.

PlanHub
Xplore
5
2025-01-15
Solid performance...

10 years of great service in a rural area. No speed problems , any hardware issues repaired fast with great service techs. Now on 5G and VOIP phone.

PlanHub
Xplore
4
2025-01-13
Outage for 15 hours

Want a discount for all that time with no internet for 15 hours

PlanHub
Xplore
3
2025-01-11
Reliable Network, Disappointing Service

poor customer service but extremely reliable network

PlanHub
Xplore
5
2025-01-10
My Xplor Net

The service is fast, the gentleman that sold me the service was really knowledgeable and answered any questions after the initial contact by text promptly, the gentleman that installed the internet was very professional, I have not had any issues so far so I cannot comment on that service

PlanHub
Xplore
4
2025-01-09
Internet

I couldn’t get another internet provider to service my house. I’m glad for this because they’re very professional and reliable

PlanHub
Xplore
5
2025-01-07
upgrade

I was notified that we needed an upgrade. They came when they said and Kevin was our tech guy. He was very friendly and knowledgable. He called to let me know exactly when he would be coming and did and excellent job.

PlanHub