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Koodo Mobile Reviews

Finding a new mobile plan is never a simple task. Thankfully, you can take comfort in our collection of Koodo mobile reviews from previous clients. These testimonies give insight towards the company, and what you can expect after signing up with them. Our Koodo mobility reviews are supposed to provide insight and bring you one step closer towards choosing your mobile plan. Without further ado, please enjoy our selection of Koodo cell phone plan reviews.

Client's Ranking
1.9
Network
2.4
Onboarding experience
1.9
Bill
2.0
Customer Service
1.6
Digital experience
2.0

Koodo cell phone plans reviews

Choosing a new plan is not an easy task. To see more clearly, consult the opinions of other customers! Koodo cell phone plans reviews : certified reviews from other users to choose your new plan without fear. And don't hesitate to give your opinion about your current provider to help the community.

Koodo Reviews

For a decade now, cheap Koodo plans have been praised by many of the users. Koodo’s loyalty offers or the Koodo exclusive offers are specifically tailored to fulfill the needs of its customers. Koodo reviews are a mere evidence of the company’s commitment towards serving its customers. Most of the customers praise their ability to offer helpful customer service, decent network coverage as well plans that are fairly priced.

Last 365 days average

53 reviews

1.9

All time average

178 reviews

2.8

Koodo https://www.planhub.ca/img/logo/koodo.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 178 2.8
Koodo
1
2023-06-13
Typical Telus ripoff

Be careful about using this service - it is owned by Telus. I originally signed up because they claimed to have wider coverage in BC than Rogers. However their definition of "wider" means "roaming" which is VERY expensive. When I cancelled my account, they insisted on charging me for another 3 months - despite my not using their services. I dont know why that surprises me - It is Telus after all. Serves me right I suppose.

PlanHub

2 people found this useful

Koodo
1
2024-01-16
Horrible customer service in every sense

On the phone for over 90 minutes, bounced from dept to dept attempting to advocate for some empathy and understanding. Told that the previous departments should have addressed the concern. The client I work with has been in hospital for nearly a year, the bills racked up, warrantied phone was stolen but client couldn't report it stolen given their condition. Account cancelled by Koodo which adde More

PlanHub

1 person found this useful

Koodo
2
2024-12-13
Koodo Self Serve website has never worked

Koodo's Self Serve website has never worked. Every single time I've tried to log in to check my bill, change my plan, etc I have been met with the same "temporarily out of service, try again later" message. This has been the case for the past 10 years!I had just accepted that this web page was poorly managed and paid my bills through my bank up until it came time to get a new phone.Koodo doesn't c More

PlanHub
Koodo
1
2024-11-29
Horrible

They have been a very good provider in the past but I no longer recommend them, they replace our packages with more expensive packages without any notice which seems unacceptable to me and offer promotions for new subscribers only, they do not offer any benefits for their long-time customers. I am looking for another provider.

PlanHub
Koodo
1
2024-11-29
Worst Provider ever!

Don’t even deserve a star. Port me in and I don’t have an incoming call or text! They can’t fix the problem even after visiting the store. I wish this provider will close in the future so they will stop ruining other people’s lives!!!!

PlanHub
Koodo
3
2024-11-27
Bad Customer Service

Hello everyone, to make it short... my partner and I have been Koodo customers for about ten years, each with our own bill and nothing to complain about until very recently. My request was simple, to associate our 2 accounts on a single bill without changing our numbers. Simple right?! But those I spoke to did not More

PlanHub
Koodo
4
2024-11-24
Not as good as before

I was with Koodo for many years, and 5 years ago, they were the ones calling me to tell me that there was a better deal. Recently, I had to change providers for them to call me back to offer me what I had seen on their site (for new customers only)... I had been with them for almost 10 years and I wanted to have t More

PlanHub
Koodo
2
2024-11-23
Billing

Constant over billing and extra charges. Often qull jot honor deals or promos

PlanHub
Koodo
1
2024-11-12
Beware: Price Gouging Company

Horrible company. Kept price gauging me and inconsiderable amount. Don’t sign up with this company.

PlanHub
Koodo
1
2024-11-12
Horrible customer service

Horrible customer service.Would not recommend this service to anyone!! I would rather pay more at a different service provider with better customer service.The supervisor Elizabeth was very rude, condescending and definitely did not care to help me with my refund of $702!!!! No one called me or left a voicemail to tell me that my refund was declined.After one month of not receiving it I called the More

PlanHub