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Koodo Mobile Reviews

Finding a new mobile plan is never a simple task. Thankfully, you can take comfort in our collection of Koodo mobile reviews from previous clients. These testimonies give insight towards the company, and what you can expect after signing up with them. Our Koodo mobility reviews are supposed to provide insight and bring you one step closer towards choosing your mobile plan. Without further ado, please enjoy our selection of Koodo cell phone plan reviews.

Client's Ranking
3.3
Network
3.4
Onboarding experience
3.4
Bill
3.3
Customer Service
3.1
Digital experience
3.3

Koodo cell phone plans reviews

Choosing a new plan is not an easy task. To see more clearly, consult the opinions of other customers! Koodo cell phone plans reviews : certified reviews from other users to choose your new plan without fear. And don't hesitate to give your opinion about your current provider to help the community.

Koodo Reviews

For a decade now, cheap Koodo plans have been praised by many of the users. Koodo’s loyalty offers or the Koodo exclusive offers are specifically tailored to fulfill the needs of its customers. Koodo reviews are a mere evidence of the company’s commitment towards serving its customers. Most of the customers praise their ability to offer helpful customer service, decent network coverage as well plans that are fairly priced.

Last 365 days average

119 reviews

3.3

All time average

270 reviews

3.1

Koodo https://www.planhub.ca/img/logo/koodo.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 270 3.1
Koodo
1
2023-06-13
Typical Telus ripoff

Be careful about using this service - it is owned by Telus. I originally signed up because they claimed to have wider coverage in BC than Rogers. However their definition of "wider" means "roaming" which is VERY expensive. When I cancelled my account, they insisted on charging me for another 3 months - despite my not using their services. I dont know why that surprises me - It is Telus after all. Serves me right I suppose.

PlanHub

2 people found this useful

Koodo
1
2024-01-16
Horrible customer service in every sense

On the phone for over 90 minutes, bounced from dept to dept attempting to advocate for some empathy and understanding. Told that the previous departments should have addressed the concern. The client I work with has been in hospital for nearly a year, the bills racked up, warrantied phone was stolen but client couldn't report it stolen given their condition. Account cancelled by Koodo which adde More

PlanHub

1 person found this useful

Koodo
1
2025-04-11
service invoice

Unclear bills: The details of the services billed are not understandable. Balance at the time of purchase of the phone: No specific information was provided to me regarding the remaining balance at the time of account closure. Number transfer: I transferred my number to another company, so I should no longer receive monthly bills. Despite this, I continue to be billed each month, without being given a final balance of my balance.

PlanHub
Koodo
1
2025-04-02
Horrible company

Predatory fees an pricing with the lovely addition of hiring zero human beings to service customers.

PlanHub
Koodo
1
2025-02-23
The work service ever!!

This is by far the worst company I ever swtlithed to l, not only are you completely wrong about your slogan- happy quickly is by far far from the truth! We were told the switch over would be smooth and quick - I paid for a service upfront and it's a whole MONTH and we STILL don't have service. I work in cx service and this is by far the worst experience I have ever had and not to mention your agen More

PlanHub
Koodo
1
2025-02-09
Beware: Phone Company Nightmare

DO NOT go with this company My phone screen blew up and I couldn't even see to use it which forced me to get another phone then they refused to wave any of the charges and was charged over 200 on my next bill I had been complaining about my phone for months and they did nothingHORRIBLE SERVICE

PlanHub
Koodo
2
2025-01-31
Nontransparency and defensiveness

I was a Koodo customer for some time, and then I decided to go to cancel my cell phone number. And I was told that I can go back three months from that date So when I received a notice that my bill is ready. I was not very attentive to read it. And then there were several letters from Kudo, Happy Holidays. we have a promotion for you, you are our best customer, etc, etc, etc.And then I received a More

PlanHub
Koodo
4
2025-01-31
Network Discrepancy: TELUS to Koodo

I thought that going from TELUS to Koodo that my network wouldn't be affected, but I was wrong. There was a big difference.

PlanHub
Koodo
4
2025-01-31
Good, but...

Koodo is fairly low cost. But the customer service is next to zero. I have three lines with them, me and two kids, and it is virtually impossible to get the same plans. For 30$ a month one kid have 30g of data and the other one have 60g. Check often for price change.

PlanHub
Koodo
4
2025-01-27
Pricing

My cell phone is finished being paid for. I would like my package costs to be cheaper because I have been a loyal customer for several years, otherwise I will change companies, I can't wait to pay so much!

PlanHub