Koodo Internet Reviews
Before jumping the gun and signing up, feel free to read some Koodo internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Koodo reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Koodo internet plan reviews.
Koodo internet plans reviews
Are you hesitant to change internet plans? Check out the Koodo internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.
Koodo Reviews
Before making a decision, it's a wise idea to consult the Koodo reviews. Customers often share their experiences and opinions about the service online. Reading these reviews can give you valuable insights into the reliability, speed, and customer service quality of Koodo Internet. Remember that every customer's experience is unique, so reading multiple reviews can help you make a well-informed decision.
Last 365 days average
2.1
All time average
2.2
Kat
vaudreuil-dorion, quebec
3 days, 5 hrs, 5 different Reps. Finally ordered, paid and date set for installation, Oct 19/24. Waited till 3pm. Called explained situation. Was transferred, waited on hold 8 mins. Rep could not find info and was told no order could be found and asked What can I help you with today? At that point more frustration More
Rachel
london, ontario
I had my set up for yesterday morning nobody showed up. This is showing awful service for. Your company. It’s a bad impression for a first time use. I’m not sure if I will send all the equipment back and look into a creditable company who stands by their appointments unlike you who doesn’t even try calling or trying to contact us and just cancels
Unhappy long-term customer
st. catharines, ontario
You can’t speak directly to Customer Service at Koodo, you have to arrange a phone call. Their app is very frustrating for dealing with charges. The charges are not explained and although it is not the customer service reps fault, the supervisors do not address concerns in a cooperative manner.
After many years as a customer, I’m done.
CHIRAZ
quebec, quebec
The worst telephone operator I have had without my whole life. I don't always recommend a bad connection!
Heidi4
mississauga, ontario
Signing up, even install is a breeze.. But if you want to contact Koodo for assistance for repair…forget it. Don’t bother. Choose another carrier. My modem overheated and did not turn on after 3 months. I called Koodo support. Digital chat is bogus Numerous calls 2 hrs on hold .. received an appointment, but no one called or showed up to house. Very disappointed and frustrated. Koodo More
JZ
windsor, ontario
Although I was a Koodo customer for years service has been getting worse in the last couple of years. I try to get help which isn't easy but lately I've been have calls drop, crossed into the us and lost my network which never used to happen and data nearly non existent. Very poor only to find out instead of getting the 4g that was supposed to be they set me up with 3g at 4 g speed. NOT THE SAME! More
Cathy
saint-robert, quebec
Last update of the installation of our internet from 02/29/2024 we got in touch with koodo/telus to find out what was happening with our technician who still does not know how to present at the scheduled time they are not at the current we asked that he get in touch with him to find out where he was during his day impossible to communicate with him as he does not arrive for the x ith time at our i More
Jessie
regina, saskatchewan
Koodo is so bad… you don’t have even an app to customers can pay every month like other plans.. I chose this plan because it was cheaper than other plans when I bought a phone but this was my mistake.. I’m having a bad experience with this. It’s so complicated and take my time every when I enter the Koodo’s link to pay.. It is so bad and it makes me upset.. and I realized that something cheap is u More
vvvv
rouyn-noranda, quebec
THANKS
Nikki
cobourg, ontario
Let me start by saying I have been with Koodo for 13 years now. I have their phone plan, which has always been great plans for a great price. They call me whenever they have special promos going on and I get greater perks and plans for significantly less cost. It definitely pays to be a loyal customer with Koodo. I have never had any issues getting through to customer service if I have an issues. More