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Rogers Internet Reviews

Before jumping the gun and signing up, feel free to read some Rogers internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Rogers reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Rogers internet plan reviews.

Client's Ranking
2.7
Network
2.8
Onboarding experience
3.0
Bill
2.6
Customer Service
2.5
Digital experience
2.8

Rogers internet plans reviews

Are you hesitant to change internet plans? Check out the Rogers internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Rogers Reviews: A Favourite Amongst Canadians

Rogers is one of the country's most used and respected networks for good reason. Their expansive infrastructure and affordable prices have won over countless customers. However, some Rogers reviews express impatience with their customer service. Since they are such a massive company, you should be prepared to be put on hold for a while.

Last 365 days average

32 reviews

2.7

All time average

194 reviews

3

Rogers https://www.planhub.ca/img/logo/internet/rogers.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 194 3
Rogers
2
2024-11-02
Disruptions: The Art of Interruption

interupions

PlanHub
Rogers
2
2024-10-14
Horrible customer service

I will never recommend this provider. So many promises made but only 2 at the most done. Tried contacting the agent who convinced me to try Roger's. Just kept saying he was going to call and resolve the issues but NEVER heard from him. Only texted back when I said to remove his unit. AGAIN said he would call but never did. Had to More

PlanHub
Rogers
1
2024-08-31
Do not trust any Rogers sales at your door

Agent Saba arrived at the door to promote what she called no contract no fee cancellation internet package. I asked several times if cancellation is free ahe said yeah just cancel before installation. Then i found i was locked in a two year plan with 15 per month cancellation fee. Rogers will always try to charge more even after cancellation I had to call multiple time to get it straight out. Use another company.

PlanHub
Rogers
2
2024-08-29
Slow internet despite promised speed

I was supposed to have super fast internet according to the seller, but I don't. I only have access to an average of 6 Mb/s. Technicians have been trying to fix the problem for about a month and I was told today that my request is closed and that nothing can be done. I have wasted a lot of time and now I have to find another provider.

PlanHub
Rogers
4
2024-08-12
Unbeatable speed, watch for deals

Speed is great, they offer more than what i need, the main problem is their pricing, you only get good deals at the start and then it can go to double the price so you constantly need to watch for deals.

PlanHub
Rogers
2
2024-08-09
No plan for old router

Received a new router and took the old router back to a Roger's mall outlet. They would not take it back and said I should take it to the city eco centre. Why should the city pay to recycle hardware produced by Roger's? Why should I have to take it in? This is totally not acceptable.

PlanHub
Rogers
3
2024-07-31
Rogers: Costly and Unreliable Service

I have found Rogers to be too expensive and not as reliable as it used to be.

PlanHub
Rogers
4
2024-07-27
Rogers App: Inefficient Login Experience

The phone app of Rogers is not quite efficient (in terms of the log-in experience). Hopefully, the roaming service (when out of the country) can be more transparent and has more in-advance options, although I am not sure whether it could be an issue for most of the carrier services.

PlanHub
Rogers
2
2024-07-22
Inadequate internet service, constant upselling.

Internet is slow & breaks down 2-3 times a month. When contacted all they do is try to up sell.

PlanHub
Rogers
2
2024-06-28
Surprise spike in billing statements

Increase in invoices without notice No transparency in invoices

PlanHub