Loading
telus

Telus Internet Reviews

Before jumping the gun and signing up, feel free to read some Telus internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Telus reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Telus internet plan reviews.

Client's Ranking
3.3
Network
3.7
Onboarding experience
3.4
Bill
3.2
Customer Service
3.2
Digital experience
3.4

Telus internet plans reviews

Are you hesitant to change internet plans? Check out the Telus internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Telus Reviews: Popular for the Right Reasons

With millions of customers nationwide, Telus has received its fair share of reviews. Fortunately, Telus reviews are very positive. Users appreciate their bundles and promotions, as well as their high-performing services. Sadly, there are some complaints about customer service, as clients should be prepared to wait a while before being able to speak to a Telus representative.

Last 365 days average

80 reviews

3.3

All time average

197 reviews

3.3

Telus https://www.planhub.ca/img/logo/internet/telus.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 197 3.3
Telus
3
2025-01-19
Billing issue

Hello all,I am using Telus since 2 years when my contract is going to done after that the provider is not going to give me any offers and discounts.telus is only gives good offers to new customers to attract customers to join after the customer is existing they are not offering a good deals.i strongly recommend that don’t join to telus.

PlanHub
Telus
5
2025-01-18
optical fiber

not much choice there is no other provider here for residential internet

PlanHub
Telus
5
2025-01-17
Exceptional Internet and Support Services

Great internet service and customer support.

PlanHub
Telus
5
2025-01-17
I love Telus

very good telus provider

PlanHub
Telus
5
2025-01-16
Utterly Content and Happy

Very satisfied

PlanHub
Telus
2
2025-01-11
Telus Billing Issues Persist Unresolved

Telus billing remains problematic despite speaking to agents. Amounts keep going up, and we pay for TV which we watch very little

PlanHub
Telus
4
2025-01-08
Frustrating Support Response Times

it works well most of the time but my main beef is getting a hold of someone to report a problem, long waiting times

PlanHub
Telus
3
2025-01-08
Expensive

Off the charts expensive. Full stop!

PlanHub
Telus
3
2025-01-07
Inconsistent Download Speeds Achieved

Wildly fluctuating speed for downloads, even in early morning. Not reaching speeds subscribed for.

PlanHub
Telus
3
2025-01-07
Outages

I find that in my area there are internet outages and lapses in coverage even though I have extenders in my home. We have Telus TV as well and whenever there is an outage it affects our television viewing as well.

PlanHub