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Telus Internet Reviews

Before jumping the gun and signing up, feel free to read some Telus internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Telus reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Telus internet plan reviews.

Client's Ranking
2.9
Network
3.5
Onboarding experience
3.1
Bill
2.8
Customer Service
2.6
Digital experience
2.9

Telus internet plans reviews

Are you hesitant to change internet plans? Check out the Telus internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Telus Reviews: Popular for the Right Reasons

With millions of customers nationwide, Telus has received its fair share of reviews. Fortunately, Telus reviews are very positive. Users appreciate their bundles and promotions, as well as their high-performing services. Sadly, there are some complaints about customer service, as clients should be prepared to wait a while before being able to speak to a Telus representative.

Last 365 days average

41 reviews

2.9

All time average

151 reviews

3.2

Telus https://www.planhub.ca/img/logo/internet/telus.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 151 3.2
Telus
3
2024-10-25
Price Comparison for Best Service

not sure if I have the best price for the service

PlanHub
Telus
4
2024-10-24
Untrained Contractors, Amazing Results

If it works, it's amazing. But they hire untrained contractors to do the connection or tech support work

PlanHub
Telus
5
2024-10-17
High Costs, Good Service: Telus

It's all good quality service at Telus, but the cost is excessive. There is no reason for Canada to have the highest telecomms costs in the world.

PlanHub
Telus
1
2024-10-08
Telus customer

Worst company. Always check your bills before paying. This company charge always over charge and then you waste hours with customer service to solve the problems. Totally scam company. Never use Telus for business services and never use mobility service. Their discount Appling system is rip off.

PlanHub
Telus
4
2024-09-23
Seeking Affordable Alternatives Now

Looking for more cost effective alternatives for internet and mobile plans can be overwhelming. After researching several options, I found that some providers offer competitive rates without compromising on service quality. It's important to compare internet plans and mobile plans to find the best deal that suits your needs. Overall, I was pleasantly surprised by the affordable options available in the market!

PlanHub
Telus
3
2024-09-15
Contract Issues at Metrotown Mall

sign the contract at Metrotown, and all promises are not valid, try to contact them, was told the team moved to other shopping malls, and won't be back until next month when the contract can't be cancelled by then.

PlanHub
Telus
3
2024-08-18
Nightmare with representatives and deal.

Setting it up and dealing with the representatives was horrendous. They gave me a deal and never implemented it. Then refused to take my phone calls or respond to my emails.

PlanHub
Telus
1
2024-08-01
Incompetent Employees

Where do I begin!? These 2 Telus employees came to our condo to sell their products last week (The Carmandy in Port Coquitlam, BC). They sold us on an internet plan and a mobile plan from Koodo. The internet dude took like 3hrs to drill some holes in the wall and left powder all over the floor. But the worst part is the Koodo plan - it turned out that their 2 employees that previously sol More

PlanHub
Telus
5
2024-07-31
Reliable high-speed internet provider

Telus has been a good provider with high speeds and little to no outages.

PlanHub
Telus
2
2024-07-14
Telus Fibre: Rural Priority Neglects City

Telus runs Fibre into every wealthy rural neighbourhood in the county but not to a block in the city with multi unit dwellings. On top of this, they charge me 100+ a month for slow DSL service while offering $60 plans for fibre customers. In addition, I negotiated a price for my contract specifically with no price increases. In 8 months, Telus raised my prices twice and require sitting on hold for More

PlanHub