Loading
telus

Telus Mobile Reviews

Finding a new mobile plan is never a simple task. Thankfully, you can take comfort in our collection of Telus mobile reviews from previous clients. These testimonies give insight towards the company, and what you can expect after signing up with them. Our Telus mobility reviews are supposed to provide insight and bring you one step closer towards choosing your mobile plan. Without further ado, please enjoy our selection of Telus cell phone plan reviews.

Client's Ranking
3.3
Network
3.4
Onboarding experience
3.5
Bill
3.3
Customer Service
3.2
Digital experience
3.2

Telus cell phone plans reviews

Choosing a new plan is not an easy task. To see more clearly, consult the opinions of other customers! Telus cell phone plans reviews : certified reviews from other users to choose your new plan without fear. And don't hesitate to give your opinion about your current provider to help the community.

Telus Customer Reviews

Since the beginning, Telus mobile has aimed at providing first-class user satisfaction, and it's palpable through the customer reviews they’ve received so far. Telus cell phone plans are designed to adapt well to the needs of all its clients, although pricey, their services speak for themselves.

Last 365 days average

86 reviews

3.3

All time average

184 reviews

3.3

Telus https://www.planhub.ca/img/logo/telus.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 184 3.3
Telus
1
2023-06-15
Pathetic service- ripping people off

The most terrible service I have ever received. I am so disappointed from Telus's Customer service. After spending 2 hours over the phone no one was willing to listen , emphasize or to help. Agent name Melodie and Manager Lorrie both were super rude.Talking it over with there incompetent customer service, Both of them did not show any support and did not even try to give us any solution. Whe More

PlanHub

3 people found this useful

Telus
2
2023-01-25
Telus Customer Service Struggle

Negative point: speaking to an agent and receiving a response is never easy with Telus. Just finding the right number is a challenge and I believe the company uses some form of customer service system that intentionally splits calls to discourage customers. Some agents are very friendly and dedicated and others are just the opposite. Today I spoke to a woman named Fatouma who was professional and More

PlanHub

1 person found this useful

Telus
4
2025-01-08
Koodo or Telus

It's hard to understand the association between Koodo and Telus... I used to be with Koodo and was very happy with it. I had to change my phone in December 2024 and was only offered Telus deals. I hope it will be good with Telus too.

PlanHub
Telus
3
2025-01-07
Invoices and exchanges

Invoices, at many suppliers, are complex and difficult to track. Communications are, as in many places now, difficult...access to a clerk, understanding of the language by the clerk, etc... From one supplier to another, I often have the feeling that these are the same factors of difficulty. Thank you.

PlanHub
Telus
4
2025-01-07
Smart Shopping: Watch for Discounts

Good operator, but you have to watch the prices and wait for discounts

PlanHub
Telus
4
2025-01-07
Good

All in all I don’t have anything bad to say about our mobility services. The only thing that is of concern is the price we pay.

PlanHub
Telus
1
2025-01-06
Horrible service

I pay over 300 per month for two phones and I can’t even use them out of my house cause there is NO service anywhere in Cape Breton barley .. I’ve called 10000000 times and nothing is ever done . There needs to be a petition to hold these big corporations accountable for taking ou More

PlanHub
Telus
3
2025-01-06
Too expensive for what they offer

Like most carriers in Canada, they are overpriced and will only make you a better deal to match anothet offer if you threaten to leave them. Customer service capacity is insufficient, the 5G network is spotty and billing is inconsistent without being able to provide a satisfactory explanation.Not recommended at all.

PlanHub
Telus
3
2025-01-06
Poor phone service

Attractive corporate price

PlanHub
Telus
5
2025-01-06
Price

We have a package to share, very generous and inexpensive.

PlanHub