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Virgin Internet Reviews

Before jumping the gun and signing up, feel free to read some Virgin internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Virgin reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Virgin internet plan reviews.

Client's Ranking
3.3
Network
3.3
Onboarding experience
3.5
Bill
3.5
Customer Service
3.3
Digital experience
3.5

Virgin internet plans reviews

Are you hesitant to change internet plans? Check out the Virgin internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Virgin Reviews: Join the Club

Fortunately, Virgin boasts a very satisfied customer base. Virgin reviews praise the company's exclusive offers to retail stores, restaurants, music festivals and more. In addition, customers enjoy the range of services they offer. If you want to feel part of a club with huge benefits, you might want to check out Virgin Plus.

Last 365 days average

62 reviews

3.3

All time average

322 reviews

3.3

Virgin https://www.planhub.ca/img/logo/internet/virgin.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 322 3.3
Virgin
1
2022-10-07
Internet Outage: Staff Disrespectful

Left us for one week without internet. Staff are disrespectful, hang up the phone in the middle of the conversation , extreme hold time and seems like no one knows how to do the job.

PlanHub

2 people found this useful

Virgin
2
2023-01-02
"Network Issues in Quebec Cities"

we are 4 customers in different locations in Quebec (Quebec, Montreal, Laval, Longueuil) who have experienced exactly the same network instability problems. I am a certified network expert and I can confirm that the configuration of their damn modem Steve is full of errors strongly related to communication problems with their DNS servers, even using a public DNS, the famous Steve manages despite e More

PlanHub

1 person found this useful

Virgin
1
2022-12-13
No Service After One Month

Worst cell phone and cable company and internet 3 days and 2 technicians install internet and 1 month later no cable

PlanHub
Virgin
1
2022-12-09
Daughter's Phone Bill: Shock!

My daughter (grade 9) got phone bill this month, $586. Her cell plan was 20G data limit plan. Without notice she got 3.5G data over the limit (20G). Over 3.5G data Virgin Mobile Canada charged over $551, $15 /100 MB. I could not believe Virgin runs their business like this. Actually I even did not want give them any star!

PlanHub
Virgin
1
2025-03-19
Worst service ever

Do not do business with this dishonest company with condescending staff. They offered me an internet promotion only to have it withdrawn because they had to cancel my order due to an error on their part in sending the modem to another address. They redid the contract with the correct address but I More

PlanHub

Julie's
Virgin referral code

CCJ21

Copy
Virgin
2
2025-03-14
Billing Nighmare

I have had the absolute worst experience with this company. First off I was with them for years because of the cheap rates. The service they offer is slow as hell and now costs just as much as Cogeco. I decided to switch my business over to Cogeco because of the price increase and wanted better More

PlanHub
Virgin
5
2025-01-24
Price

The prices are competitive.

PlanHub
Virgin
5
2025-01-22
Virgin

Good service and good debugging tools

PlanHub
Virgin
2
2025-01-18
canceling service

canceled my service and got an email confirming. then got a bill for the next month. I called and they said it wasn't canceled and I had to pay the bill. they finally canceled it for the second time and waived my bill. wont deal with them again.

PlanHub
Virgin
5
2025-01-16
Price

After leaving Bell got the same if not more services from Virgin at half the price.

PlanHub